Back in September 2015, Augustin and I had just met and Weglot was still a small project under development. At the time, WordPress was just a name that we had heard of but didn’t know anything about it.
We asked several friends and start-ups we knew to test it and their feedback was really positive at first. Some people asked us if we were available on WordPress and that is how we entered the WordPress world.
We worked hard until December to build a WordPress plugin that would be very simple to set up and powerful: a tool that follows the best practices for SEO, that’s fast and compatible with themes and plugins, and that offers easy-to-manage translations.
In December, the first version of the plugin was ready. I had no idea of how exactly other multilingual plugins worked at the time. I didn’t even know about WPML and Polylang. I had developed the Weglot plugin from a “non WordPress” point of view.
When the first WordPress users started testing it, we realized that our plugin was actually solving many problems WordPress users had and we were really surprised (happy, but surprised).
We were super happy when we had one person a day downloading our plugin. But we wanted to get more people to test it and give us some feedback.
This is when we contacted Fabrice from WPFormation to let him know that we had built a new multilingual plugin. Fabrice immediately answered us. We were thrilled as we had sent several messages but most of them had remained unanswered, which made sense since we were only 2 guys in a small apartment who had built another multilingual plugin. We arranged a really interesting Skype call with Fabrice where we presented him what we had built.
This article was huge for us since we went from 10 new users a week to about 50 a week. And with 50 new users per week, you can start having a constant and regular flow of feedbacks. We spent a lot of time with our first users since we already had a live chat. We were chatting until late at night to solve problems or help users with some CSS issues to customize their language button.
We started to discover the French WordPress community and we received a lot of advice from people we met. Jonathan from WP Rocket gave us some precious advice at the time and mentioned the WordCamp in Paris.
In early February 2016, we had a huge monthly revenue of… 291€! We felt our product was ready and we decided to do two things:
Sponsor the WordCamp in Paris so that we could meet more people from the community and gain visibility
Leave the beta version and officially launch the plugin on 5th February 2016
Sponsoring the WordCamp was with no doubt what really launched us. Within two days, we had met and exchanged with many people from the WordPress community like Jenny Beaumont, Nicolas Richer, Maxime Bernard Jacquet and the WP media team, Alex Bortolotti, Isaure & Amauri from WPAppNinja, Thomas Deneulin, Eddy & Sylvain from e-labo and so many others.
After the WordCamp, we started to get more and more users.
Over the last 6 months, we had users coming from 3 different channels:
Community: People recommending Weglot through blog posts and word of mouth
WordPress directory: People finding us and installing Weglot
Google: natural and paid SEO
We spent a lot of time on support, through live chat and emails. We answered all users, whether they had a paid subscription or a free one. It was simple at first but support requests rose from 2 or 3 emails a day to more than 40.
But because many support requests were similar, we improved certain features and added explanation for some pain points.
We also worked on the plugin to improve its performance, its compatibility and the translations interface.
In July 2016, we hit €3,500 in monthly revenue and we moved from my small apartment to a small office, which was a plus for focus: we now had a place fully dedicated to Weglot.
This week, we reached 5,000+ active websites using Weglot and €7,000 in monthly revenue.
What we’ve learned
Build something simple to understand: have a simple configuration for your plugin. Don’t try to solve all the problems, just focus on one problem but solve it the best possible way.
The WordPress community is kind: of course, some people won’t answer your emails, but everyone is busy! But some people will help you if they think you are building something that has value for WordPress. Hang on to them 🙂
Support is key: spend as much time as possible speaking to your users. Solve everyone’s problem, not just paying customers’. Use a live chat widget.
We are really happy to reach new milestones but we know that we still have a really long way to go and we are still at the beginning of our journey.
We have been particularly focused on support and improving the plugin in the past 6 months but there are several aspects that we wish to improve in the upcoming 6 months:
Communicate more via social networks like Facebook and Twitter
Add the possibility to order professional translations directly in the Weglot dashboard
Be more active to reach out to the American WordPress community
Our goal is to reach €20,000/ month in the next 6 months.
To conclude, we want to thank all the people who helped us from the beginning with their advice, by sharing their best practices, their network or their visibility! One thing we are sure of: we couldn’t have done all of this on our own!
Weglot’s Monthly Recurring Revenues
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